This is a 12 month contract role. This role reports directly to Head of Technology.
This individual is responsible for supporting the Fullerton IS Transformation Program project by providing end users application support on front end trading system as well as in-house solutions development.
Key Duties and Responsibilities
Maintenance of front end trading system
- Supporting users and troubleshooting issues, including implementing programme logic and making use of upload functionalities to resolve issues
- Working with vendors to provide solutions to the various issues
- Maintaining data and user access
- Extracting reports
- Acquiring a strong understanding of investment team and operation user business and process requirements so as to better support their needs
- Managing outsourced service providers to provide timely resolution to end user computing and IT infrastructure issues
Develop in-house solutions to
- Automate existing/new processes
- Complement existing processes
- Extract data for management reporting